Break the support cycle
with managed services from Team Venti
Everything except for the productivity software is an unknown cost. Microsoft has made it simple for you to understand the cost of this by releasing packages that meet 99% of user’s needs, wouldn't it be nice if we could get the same for the other parts of your business too?
Our offerings include:
Simple per-user pricing
Takes the complexity and unpredictability out of managed IT services while saving you dollars to spend on other strategic areas of your business.
Ensures that your computers function optimally with the latest Windows updates, patches & antivirus definitions. This improves up-time, reliability, and security.
24x7 System monitoring & live support
Via next-generation technologies and our dedicated staff helps maximize up time and ensure business continuity.
Available security policies
Up to date, antivirus definitions ensure your network is secured from the inside out. We report any infractions that occur. Stricter security policies can be implemented for organizations in security-sensitive industries.
Included in all plans, and combined with our available 24/7 help desk services, your end users obtain professional support whenever they need it without having to rely on you, co-workers or expensive 3rd party services.
Advanced level support
For all Office 365 workloads including Exchange Online, SharePoint Online, OneDrive for Business and Skype for Business.
Six additional benefits of Managed Services
Available plans featuring fixed monthly pricing (custom plans available on request for organizations with 100+ workers).
Managed Services Plans
$29.99per month per user
($39 setup fee per user)
$49.99per month per user
($75 setup fee per user)
$69.99per month per user
($100 setup fee per user)
|IT Normalization Activities1|
|24/7 Monitoring & Alerts for Network, PCs & Devices|
|Events and Errors Log Monitoring|
|CPU Utilization & Drive Space Monitoring|
|Employee Help Desk Availability via Portal, Phone or Email||8/5||24/7||24/7|
|Microsoft Office 365 and Office Applications Support|
|Remote Assistance Worldwide6||Available2|
|Annual IT Business Alignment & Planning Session|
|General PC Support||Available2||Available2||Available2|
|Mobile Device Management|
|Virus threats prevention through Forefront Endpoint Protection6|
|Management of Security Policies|
|Deployment of Virus Definition, System and Security Updates6|
|Protection from advanced targeted attacks by automatically analyzing, learning, and identifying normal and abnormal entity (user, devices, and resources) behavior|
|Enhanced protection against unknown malware and viruses|
|Real time, time-of-click protection against malicious URLs|
|Hard disk encryption via BitLocker in compatible versions of Windows6|
|Hardware & Software Inventory Reports On Demand|
|Office 365 End User Account Administration|
|Administration of Exchange Online Email Mailboxes|
|Tracking of Software Licenses|
|Remote Computer Administration4|
|After Business Hours Support||Available2|
|SharePoint Enhancement and Support Plans||Available2||Available2||Available2|
|Company-wide IT Training Subscription Program||Available2||Available2||Available2|
|Monitoring of Backups||Available2||Available2|
|Hardware & Software Installation||Available2||Available2||Available2|
|5% Discounts in all other Team Venti products and services|
- Restrictions may apply. Contact us for more details.
- Services available via packaged pricing or Time & Materials. Please contact us for a quote.
- Silver Plans support one PC per registered user. Additional PCs can be added for an additional cost of $10/month.
- Includes Office 365 console administration.
- Requires an Office 365 ‘E’ plan with Microsoft Online Services. Does not include coverage for on-premise servers.
- Available only for Windows PCs.