Break the support cycle

with managed services from Team Venti

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Everything except for the productivity software is an unknown cost. Microsoft has made it simple for you to understand the cost of this by releasing packages that meet 99% of user’s needs, wouldn't it be nice if we could get the same for the other parts of your business too?

Our offerings include:

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Simple per-user pricing

Takes the complexity and unpredictability out of managed IT services while saving you dollars to spend on other strategic areas of your business.

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Proactive maintenance

Ensures that your computers function optimally with the latest Windows updates, patches & antivirus definitions. This improves up-time, reliability, and security.

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24x7 System monitoring & live support

Via next-generation technologies and our dedicated staff helps maximize up time and ensure business continuity.

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Available security policies

Up to date, antivirus definitions ensure your network is secured from the inside out. We report any infractions that occur. Stricter security policies can be implemented for organizations in security-sensitive industries.

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Remote Assistance

Included in all plans, and combined with our available 24/7 help desk services, your end users obtain professional support whenever they need it without having to rely on you, co-workers or expensive 3rd party services.

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Advanced level support

For all Office 365 workloads including Exchange Online, SharePoint Online, OneDrive for Business and Skype for Business.

Six additional benefits of Managed Services

  • Increased operational efficiency
  • Minimized downtime
  • Reduced operating costs
  • Allows the focus to be on running the business, and not the technology
  • Cost-effective access to enterprise-level support
  • Peace of mind from knowing that the network is monitored 24/7/365

Available plans featuring fixed monthly pricing (custom plans available on request for organizations with 100+ workers).

Managed Services Plans

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Silver
$29.99per month per user
($39 setup fee per user)
Gold
$49.99per month per user
($75 setup fee per user)
Platinum
$59.99per month per user
($100 setup fee per user)

Provisioning Services

Optimization Assessment
Service Provisioning
IT Normalization Activities1
24/7 Monitoring & Alerts for Network, PCs & Devices
Events and Errors Log Monitoring
CPU Utilization & Drive Space Monitoring
Employee Help Desk Availability via Portal, Phone or Email 8/5 24/7 24/7
Microsoft Office 365 and Office Applications Support
Remote Assistance Worldwide6 Available2
Response SLA1
Annual IT Business Alignment & Planning Session
General PC Support Available2 Available2 Available2
Mobile Device Management
Remediation Services Available2 Available2
Virus threats prevention through Forefront Endpoint Protection6
Management of Security Policies
Deployment of Virus Definition, System and Security Updates6
Protection from advanced targeted attacks by automatically analyzing, learning, and identifying normal and abnormal entity (user, devices, and resources) behavior
Enhanced protection against unknown malware and viruses
Real time, time-of-click protection against malicious URLs
Hard disk encryption via BitLocker in compatible versions of Windows6
Multifactor authentication
Hardware & Software Inventory Reports On Demand
Office 365 End User Account Administration
Administration of Exchange Online Email Mailboxes
Tracking of Software Licenses
Remote Computer Administration4
After Business Hours Support Available2
Firewall/Router Monitoring Available2 Available2 Available2
SharePoint Enhancement and Support Plans Available2 Available2 Available2
Company-wide IT Training Subscription Program Available2 Available2 Available2
Monitoring of Backups Available2 Available2
Hardware & Software Installation Available2 Available2 Available2
5% Discounts in all other Team Venti products and services

Notes:

  1. Restrictions may apply. Contact us for more details.
  2. Services available via packaged pricing or Time & Materials. Please contact us for a quote.
  3. Silver Plans support one PC per registered user. Additional PCs can be added for an additional cost of $10/month.
  4. Includes Office 365 console administration.
  5. Requires an Office 365 ‘E’ plan with Microsoft Online Services. Does not include coverage for on-premise servers.
  6. Available only for Windows PCs.

See how easy it is to take the hassle out of supporting your users

Contact us today