Skype for Business Call Recording

Skype for Business recording is a secure, cloud based solution with an intuitive web interface for recording, retrieval, replay and archiving.

Through our cloud-based service we enable businesses who use
Microsoft Unified Communications  to record their inbound and outbound
calls, whether it’s for regulatory compliance, quality management or to document a
conversation.

The benefits of SfB Recording can apply to businesses across a variety of sectors.

Examples include:

General
> Liability protection
> Dispute resolution
> Employee evaluation, training and quality management
> Record verbal agreements
> To set up temporary call centres

Financial Services
> Meets regulatory requirements including FCA and Dodd Frank
> Helps prevent employee wrongdoing
> Helps improve brand trust

Legal
> Track billable hours for legal professionals
> Client recording during discovery process

Healthcare
> Track response times
> Monitor vital telephone based patient interactions and decisions that affect patient care
> Help ensure patient privacy

How it works:Skype for Business Call Recording

 

Contact us today for more information and a live demo.